Pukka Pro Membership - Terms and Conditions


1. Right to refuse orders
We reserve the right not to accept or process your order for any reason. All orders are subject to validation checks and authorisation by PayPal. If we do not accept your order and PayPal has already processed your subscription payment, we will notify you and refund your subscription in full immediately.

2. Delivery
Our podcasts are available via RSS as well as directly from our website at http://pukkagerman.com. Pukka German Pro online quizzes will also be accessible from our website using your login details. Your Pukka German Pro username and password will be activated once we have processed your order.

3. Delay in delivery and non-delivery
We will not be liable to you for any delay in delivery or non-delivery of podcasts or online activities where such delay or failure is due to circumstances beyond our control or the control of our subcontractors and agents, including but not restricted to war, electricity power failure, utilities failure, failure of telecommunications links, failure of transport infrastructure, fire, flood, government act, act of God, legislative constraints, strikes, labour disputes or malicious damage involving employees.

4. Confidentiality
By signing up to a Pukka German Pro membership you will be given access to materials not made available to the public. You agree to keep your username and password private and not make these available to other parties. The online quizzes are intended for Pukka German Pro members only.

5. Cancellations and Refunds
If you later choose to upgrade to a recurring membership you can cancel future payments at any time by simply logging onto PayPal and cancelling the payment subscription. There will be no partial refunds as the subscription is a one-off payment for the term of your membership and you will still have access to all the material during that period. Should you be dissatisfied with your German progress after 6 months of weekly Pukka German Pro use, you can request a full membership refund.

6. Price Information
We have no ability to increase the costs of the subscription via PayPal and any recurring subscriptions will remain the same at each renewal for the first 12 months. We reserve the right to increase our prices at any time after the first year of your subscription has elapsed and you will have the option of re-subscribing at the new price (if changed). We will not (and cannot) change your subscription with PayPal!

7. Credit Card Payment
If you are under 18 or are not using your own credit / debit card to pay for the subscription, you must ask the permission of the credit / debit card holder before entering the payment details. By completing the PayPal transaction you are confirming that you have obtained the express prior permission of the credit / debit card holder.

8. Liability
To the extent permitted by law we exclude all liability to you. Our exclusions of liability shall not apply to any damages arising from death or personal injury caused by our negligence or that of any of our employees or agents.

These Terms and Conditions do not and shall not affect your statutory rights as a consumer.

9. Third Party Rights
A person who is not a party to these Terms and Conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce or rely upon any provision of them.

10. Use of Personal Information
We use the personal and transactional information you supply to us in order to fulfil your membership order. We will at no time divulge or sell this information to third parties and will maintain appropriate levels of security to ensure your details remain confidential.

11. Variation
We may change these Terms and Conditions at any time upon giving you 10 days prior notice via email.

12. Prize Draw and Competition Rules
All prize draws and competitions which are associated with Pukka German Pro membership offers are subject to separate terms and conditions.

13. Governing Law and Jurisdiction
These Terms and Conditions are governed by English law. You hereby irrevocably submit to the exclusive jurisdiction of the English courts notwithstanding the jurisdiction where you are based.

14. Entire Agreement
These Terms and Conditions override any contrary terms or conditions published by us in relation to any order placed by you with us.

15. Queries
If you have any queries or comments about your membership please contact: info@pukkagerman.com